PRIVACY POLICY

This Privacy Policy explains how MoissaniteRings.com (referred to as the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit our website, use our services, or make a purchase from moissaniterings.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to you as the user of the Services, whether you are a customer, a website visitor, or another individual whose information we have collected under this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please refrain from using or accessing any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from various sources, as detailed below. The information we collect and use depends on how you interact with us.

In addition to the specific uses outlined below, we may use the information we collect about you to communicate with you, provide the Services, comply with legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. "Personal information" refers to any information that identifies, relates to, describes, or can be associated with you.

Information We Collect Directly from You

Information that you provide directly to us through our Services may include:

• Basic contact details: Name, address, phone number, and email.
• Order information: Billing address, shipping address, payment confirmation, and contact details.
• Account information: Username, password, and security questions.
• Shopping information: Items viewed, added to your cart, or saved to your wishlist.
• Customer support information: Any details you share during communication with us.

Some features of the Services may require you to provide certain personal information directly. You may choose not to provide this information, but doing so may limit your ability to use or access certain features.

Information We Collect through Cookies

We also automatically collect certain information about your interaction with the Services ("Usage Data"). This includes device information, browser information, network connection details, IP address, and other details regarding your interaction with the Services, which we collect using cookies, pixels, and similar technologies ("Cookies").

Information We Obtain from Third Parties

We may also obtain information about you from third parties, including vendors and service providers such as:

• Payment processors: Collecting payment information to process your purchase and fulfill your order.
• Service providers: Supporting our Site and Services (e.g., Shopify for online store management).

Any information we receive from third parties will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information

• Providing Products and Services: We use your information to process payments, fulfill orders, send notifications, arrange shipping, facilitate returns/exchanges, and manage your account.
• Marketing and Advertising: We may use your information to send marketing and promotional communications and personalize advertisements.
• Security and Fraud Prevention: Your information is used to detect and prevent fraudulent or malicious activity.
• Customer Support: We use your information to respond to your inquiries and improve our services.

Cookies

We use cookies on our Site to improve your experience, run analytics, and tailor services. You can adjust your browser settings to reject cookies, but this may affect your experience using our Services.

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate purposes:

• Vendors and Service Providers: Including IT management, payment processors, and customer support.
• Business and Marketing Partners: Including Shopify and other platforms for advertising and product promotion.
• With Your Consent: When you direct us to share information (e.g., shipping products to you or using social media integrations).
• Legal and Corporate Purposes: To comply with legal obligations, enforce our terms, or protect our business.

User-Generated Content

If you post reviews or other content on our Site, that information may be public and accessible by others. We are not responsible for the privacy or security of information you choose to share publicly.

Third-Party Websites and Links

Our Site may link to third-party websites that are not affiliated with us. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before providing any personal information.

Children’s Data

Our Services are not intended for use by children, and we do not knowingly collect personal information from children under 13. If you believe your child has provided us with their information, please contact us to request its deletion.

Security and Retention of Your Information

While we take steps to protect your personal information, no security measures are perfect. We recommend avoiding the use of unsecure channels to send sensitive information. We retain personal information as necessary to provide our Services, comply with legal obligations, and resolve disputes.

Your Rights and Choices

Depending on where you live, you may have rights regarding your personal information, including the right to access, delete, correct, or restrict processing of your data. You can exercise these rights by contacting us.

Complaints

If you have any complaints about how we handle your personal information, please contact us. If you're not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.

International Users

Please note that your personal information may be transferred and processed in countries outside of where you live, including the United States. If applicable, we will use recognized transfer mechanisms to protect your data.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

• Email: info@moissaniterings.com
• Phone: (212) 944 1208
• Address: 55 West 47th Street,
  New York, NY 10036
  [CONTACT FORM LINK]